Recently named as one of the 'Best Big Companies to Work For’ by Best Companies, J. Murphy & Sons Limited (Murphy) is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure.
Operating in the United Kingdom, Ireland and Canada, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; power and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities.
Murphy employs around 3,600 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ - directly delivering the people, plant and expertise needed to make projects a success.
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As Hire Coordinator you will manage the hire of Murphy Plant Equipment to our external customers. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process.
A day in the life of a Murphy Plant Administrator
Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value
Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when murphy plant items become available
Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved
Provide high quality customer service in all communications with internal and external clients.
Maintain accurate paper and computer-based records.
Produce correspondence, documents and presentations to specification using a variety of media.
Maintain established paper and computer-based filing systems.
Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI
Still interested, does this sound like you?
Previous experience working in a customer facing role
Extensive experience working through telephone communications with a clear and concise phone manner.
Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint
Ability to prioritise your workload
Previous experience in plant would be beneficial but not essential
Experience using Syrinx would be beneficial
