Sales Administrator

Sales Administrator
Full Time Position

The Kurt J. Lesker Company is a global vacuum science technology and business equipment company, partnering with clients in the aerospace, semiconductor, medical and optical industries, working to enable technology for a better world.

We are a family-owned business that was founded 70 years ago and employs nearly 500 people across 9 global offices, including in Europe, North America and Asia. This position will be based from our European Headquarters in Hastings, East Sussex.

Role Overview:
As the Sales Administrator, you will play a crucial role in supporting our inside sales team. Your responsibilities will include managing the order process, maintaining data integrity, and providing accurate order updates to our European customers.

This position requires excellent clear and concise communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

If you are a proactive, customer-focused individual with a passion for sales, we encourage you to apply and be part of our team!

Key Responsibilities:

• Efficient, timely and accurate processing of all area orders within the ERP system
  
  
• Own the order status process, and promptly inform customers about key order status changes including but not limited to delivery schedule amendments
  
  
• Work collaboratively with team members to support the highest levels of customer satisfaction.
  
  
• Work collaboratively with compliance to complete standard contract review.
  
  
• Manage the credit, rebills and returns process collaborating with Finance, Quality and Procurement
  
  Qualifications and Skills:
  
  
• Experience: Ideally, you will have proven previous experience in a sales administration role
  
  
• Communication: You will have excellent verbal and written communication skills
  
  
• Language: Foreign language/s preferred
  
  
• Software Proficiency: You are computer literate with proficiency in CRM and ERP systems
  
  
• Initiative: You enjoy working both independently and as part of a team and handle day-to-day tasks proactively
  
  
• Strong Character: Self-motivated, able to work under pressure and work towards department KPI’s
  
  Benefits:
  
  
• Competitive salary
  
  
• 25 days annual leave + bank holidays
  
  
• Matched pension up to 5%
  
  
• Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service
  
  
• Income protection insurance
  
  
• Cycle to work scheme
  
  
• Enhanced maternity/paternity pay
  
  
• Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave
  
  Please note we have a PSL in place and are unable to accept speculative CV’s from recruitment agencies.
  
  Kurt J. Lesker Company Ltd is a limited company