Facilities Operations Director

Who are Murphy
Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; energy and water.
Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities.
Murphy employs around 4,000 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ - directly delivering the people, plant and expertise needed to make projects a success.
Murphy is recruiting for a Facilities Operations Director to lead the Murphy Facilities Management team across the UK&I. This role ensures high service levels, legal compliance, and safety within an annually agreed budget.
Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources.
We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance.
A day in the life of a Murphy Facilities Operations Director

• Procurement, management, and tendering of all outsourced contracts for FM.
  
• Management of outsourced contracts through KPI’s and regular monthly reporting.
  
• Reports on FM incidents across the UK&I offices and closing out of issues.
  
• Leadership and management provided to the Facilities Manager and all the Murphy Facilities Management team.
  
• Liaising with the Facilities Manager, each Facilities Coordinator & Principal Tennant to ensure service charge budget is being recouped adequately from internal and external sources as appropriate.
  
• Maintain a CAFM system in line with compliance legislation ensuring that Murphy provide not only a safe and legal environment but that all elements are readily available for audit purposes.
  
• Ongoing management of hard and soft FM - including building fabric, external areas, internal and external landscaping, all M&E systems, consumables, operational security and systems, pest control, cleaning, waste disposal, archiving and lifts/escalators, boilers, HVAC, LOLER, F-Gas, and fire regulations.
  
• Management of all outsourced vending type contracts and ways to constantly improve this provision which include canteens, vending machines, water machines etc.
  
• Establish a Planned Preventative Maintenance (PPM) system within the Murphy estate supporting the avoidance of incidents and issues.
  
• Producing business cases which cover new projects which can improve the office environment and demonstrate lifecycle costing and capital costs.
  
• Energy and utility management across all offices to ensure this is being reduced over the long term and that sustainable options are being developed/utilised.
  
• Ensure incidents and requests are dealt with efficiently and professionally and that they are closed out and monitored effectively through a service desk provision with a view to providing monthly service metrics.
  
• Participate and engage fully in company appraisal/performance review processes and constantly work to improve your individual, your team and the wider group’s performance.
  
• Conduct surveys with Murphy employees and gain feedback on where systems and facilities can be improved.
  
• Ownership and implementation of a green travel plan throughout the Murphy estate to improve sustainability and reduce reliance on individual cars.
  Still interested, does this sound like you?
  
• 5 years’ experience managing hard and soft FM services.
  
• Ability to use CAFM tracking incidents and provide reports.
  
• Ability to understand accountancy reports and compare against budgets.
  
• Ability to demonstrate “state of the art” FM systems where they can help and improve Murphy
  
• Experience in working in a “hot-desk” or “Agile” working environment and have detailed knowledge of the roll out of these types of working practices.
  
• Understanding of M&E systems to the extent to be able to refer the issues to a specialist, ability to interrogate reports from specialists.
  
• Project management methodology knowledge desirable