Hire Coordinator - Ollerton

Recently named as one of the 'Best Big Companies to Work For’ by Best Companies, J. Murphy & Sons Limited (Murphy) is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure.
 
Operating in the United Kingdom, Ireland and Canada, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; power and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities.
 
Murphy employs around 3,600 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ - directly delivering the people, plant and expertise needed to make projects a success. 

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As Hire Coordinator you will manage the hire of Murphy Plant Equipment to our external customers. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process.
Murphy Plant operates across the UK with 5 depots. Murphy own over 15,000 pieces of equipment from cranes to diggers, HGV’s to small tools. The logistical management of this equipment spread across 5 depots and over 50 different sites is a challenge!
 
A day in the life of a Murphy Plant Hire Coordinator

Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value
Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when murphy plant items become available
Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved
Provide high quality customer service in all communications with internal and external clients.
Maintain accurate paper and computer-based records.
Produce correspondence, documents and presentations to specification using a variety of media.
Maintain established paper and computer-based filing systems.
Conduct financial duties, for example, processing invoices or tracking costs.
Work in accordance with established processes and provide feedback on their effectiveness.
Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
Still interested, does this sound like you?

Experience in a Hire Desk role or experience in plant would be desirable
Experience using Syrinx hire software is desirable
Previous experience working in an office environment and ideally in a customer facing role.
Extensive experience working through email and telephone communications with a clear and concise phone manner.
Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint
Previous experience managing and processing invoices would be beneficial