Inside Sales Specialist

Inside Sales Specialist

Are you passionate about sales, confident in your ability to engage diverse clients, and intrigued by the world of science and technology? If so, we want you to be a part of our team!

As an Inside Sales Specialist at the Kurt J. Lesker Company, you will be at the forefront of showcasing our brand, products and services. You will be responsible for consulting with our customers and partners to ensure we meet all their vacuum needs!

Our company:

Kurt J. Lesker Company is a global vacuum science technology and business equipment company, partnering with clients in the aerospace, semiconductor, medical and optical industries, working to enable technology for a better world.

We are a family-owned business that was founded 70 years ago and employs nearly 500 people across 9 global offices, including in Europe, North America and Asia. This position will be based from our European Headquarters in Hastings, East Sussex.

Summary:

The Inside Sales Specialist will ensure to manage inbound enquiries, as well as proactively working to build strong relationships with both existing and new customers. By fostering these relationships, you’ll be pivotal in generating repeat business and paving the way for exciting new opportunities to flourish.

As a business achieving big things, we rely on our employees being self-starters and being committed to our success. We expect them to bring the highest levels of integrity and honesty to their roles, demonstrating accountability in everything they do – it’s about loving what you do, and doing the thing you love to the best of your ability.

How you will contribute:

• Work in collaboration with Sales Team(s) to enable sales and growth across new and existing accounts.
  
  
• Efficient, timely and accurate response to customer enquiries pursuing customer and opportunity discovery, rapid qualification and quotation generation, documented within the CRM.
  
  
• Follow-up quotes systematically with customers in a timely manner.
  
  
• Work collaboratively with team members to support the highest levels of (both internal and external) customer satisfaction.
  
  
• Adhere to all compliance requirements when interacting with customers.
  
  
• Develop skills to enable and maximise job performance and professional development including becoming highly knowledgeable about the KJLC Product range.
  
  
• Maintain the reputation of KJLC by utilising professional sales skills, including high level networking, excellent communication, negotiation and organisational abilities.
  
  
• CRM Utilisation: Use of the CRM system efficiently and in a timely manner, ensuring accurate and up-to-date data entry that enables informed decision making and delivers personalised experiences to our customers.
  
  
• To provide weekly statistical information as requested by management to include but not limited to call analysis, customer feedback surveys and KPIs.
  
  
• Own and control Tenders – reviewing and working with the Sales Managers to ensure all documentation is collected to allow smooth submission.
  
  Skills and Qualifications:
  Required
  
  
• Sales experience.
  
  
• Excellent communication skills in English.
  
  
• Proven experience of being a sales professional and exceeding KPI’s.
  
  
• Ambitious, self-starting, and eager to progress in a sales career with a fast-growing company.
  
  
• Computer literacy including the MS Office Suite with ability to become a CRM expert.
  
  
• Ability to multi-task, prioritise, and manage time effectively.
  
  
• Strong organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
  
  
• Demonstrated the ability to work independently and as part of a team.
  
  Desired:
  
  
• Vacuum Industry Knowledge.
  
  
• Foreign Language.
  
  Benefits we offer to enhance your lifestyle:
  
  
• Competitive salary
  
  
• 25 days annual leave + bank holidays
  
  
• Matched pension up to 5%
  
  
• Health Cash Plan offering £600 per annum towards your standard healthcare costs for both you and your family, plus access to a free 24-hour doctor service
  
  
• Income protection insurance
  
  
• Cycle to work scheme
  
  
• Enhanced maternity/paternity pay
  
  
• Discounted Gym Membership
  
  
• Corporate, wellness and charity events throughout the year with the option to earn an extra day of annual leave
  
  
• Fully funded training/qualification
  
  Please note we have a PSL in place and are unable to accept speculative CV’s from recruitment agencies.
  
  Kurt J. Lesker Company Ltd is a limited company